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Residential Construction Performance Guidelines, 4<sup>th</sup> Edition, Consumer Reference (10 Pack)

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Residential Construction Performance Guidelines, 4th Edition, Consumer Reference (10 Pack)

Authors: National Association of Home Builders
NAHB Member Price: $59.95
Retail Price: $69.95

Product Description

***ATTENTION! Please read BEFORE purchasing the 4th edition: The fifth edition of Residential Performance Guidelines was released on January 19, 2016. The fifth edition should be used for all contracts written on or after January 19, 2016. Contracts written prior to January 19, 2016, can still reference the fourth edition.*** 

This great addition to your warranty process lets you:

• Help customers understand the basics of a properly constructed home, warranty, and maintenance items
• Resolve customer concerns before they escalate into complaints or worse
• Demonstrate that you are a professional who consistently meets or exceeds accepted industry guidelines

Read more..

***ATTENTION! Please read BEFORE purchasing the 4th edition: The fifth edition of Residential Performance Guidelines was released on January 19, 2016. The fifth edition should be used for all contracts written on or after January 19, 2016. Contracts written prior to January 19, 2016, can still reference the fourth edition.*** 


NAHB's Residential Construction Performance Guidelines were created to offer a third-party view of quality issues in residential construction (both new homes and remodeling). The Consumer Reference makes it easy to provide a copy of the guidelines to every customer.

Sold in affordable packs of 10, the Consumer Reference is a great addition to your warranty claims process and:


• Helps customers understand the basics of a properly constructed home, warranty, and maintenance items
• Enables you to resolve customer concerns before they escalate into complaints or worse
• Demonstrates that you are a professional who consistently meets or exceeds accepted industry guidelines

Includes Residential Construction Performance Guidelines for:


• Site Work and Foundation
• Floors, Walls, and Roofs
• Plumbing and Electrical, including Interior Climate Control
• Interior and Floor Finishes
• Fireplace and Wood Stove
• Concrete Stoops and Steps
• Garage, Driveways, and Sidewalks
• Wood Decks
• Landscaping


A Glossary and Index are also included.

To build customer satisfaction and boost your bottom line, you'll want to provide a copy of the Consumer Reference with every home you build!

"A great tool for critical measure guidance when communicating to employees, independent contractors, suppliers, retailers and homeowners."
-- Jim Trepinski, Fleetwood Homes, Waco, TX

"Codes and standards have no guidance on tolerances, fit and finish, and customer expectations vs. realistic construction results. The Residential Construction Performance Guidelines provides a basis to evaluate construction results and resolve disputes between contractors and owners."
-- Charles Coones, Forensic Investigations and Technologies, Knoxville, Tennessee

"I give this book to all my home buyers prior to starting construction. This book is very valuable as a reference to proper construction practices for the homeowner and contractor. Without it you will end up doing more extensive repairs than necessary."
-- Shane Chapman, Chapman Custom Homes L.C., Wichita, KS

"I have used the  guide lines on several occasions. When clients deplete their funds there are always workmanship complaints. The guide has been a strong asset to settle the complaints."
-- Joe Peperone, Peperone Construction L.L.C, Metairie, LA

Save Big with Bulk Orders!

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Product details

SKU 00282
Name Residential Construction Performance Guidelines, 4th Edition, Consumer Reference (10 Pack)
By (author) National Association of Home Builders
Pub. Date 2010
Pages 72
ISBN 13 9780867186710
ISBN 10 867186712
Dimensions 10.9 x 8.5 x 1.7 inches
Format 3-hole Punch
PLU 00282
Retail Price $69.95
NAHB Member Price $59.95

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